Customer Services

Customer Services

Request Return

 

Please enter your order number and the email address used at checkout to request a return for a refund or an exchange.

Tip: Use the order number from your AKU order confirmation email.
Order number help
  • Enter only the numbers from your order confirmation email — please do not include # and ignore any leading zeros.
  • Paid with PayPal? Please use the order number shown on your AKU order confirmation email (this is the number the system will accept).
  • Double-check you are using the same email address that was used when placing the order.

If you’re still having trouble, contact us and we’ll help you find the correct order details.
Email: [email protected]
Telephone: +44 1250 718032